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Jewellers
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Samanta Jewellers ("we," "us," or "our") operates the website samantajewellers.in (the "Site"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our Site, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Site.
We collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to a newsletter, or contact us.
Personal Identifiers: Name, email address, phone number, shipping/billing address, date of birth.
Transaction Data: Product interests, order history, purchase details.
Payment Information: Credit/debit card details, UPI IDs, or net banking information. (Note: We use third-party payment gateways; we do not store your full card details on our servers).
Technical Data: IP address, browser type, device information, and cookies.
We use the collected information for the following business purposes:
To process and fulfill your jewelry orders (including custom designs and repairs).
To communicate order status and customer service requests.
To send promotional offers, new collection launches, and festive season updates (only with your consent).
To prevent fraudulent transactions and ensure the security of our Site.
To improve our website functionality and user experience.
We respect your privacy. We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with:
Service Providers: Logistics partners (for shipping), payment gateways, and IT service providers who assist in operating our website.
Legal Obligations: If required by law, court order, or governmental regulation (e.g., to comply with Indian legal processes).
Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new owners.
We use cookies to enhance your browsing experience. Cookies help us remember your cart items, understand how you navigate our site, and show you relevant jewelry recommendations.
Your Control: You can set your browser to refuse cookies, but this may limit your ability to use certain features of the Site (like checking out).
We implement reasonable security practices and procedures (including SSL encryption) to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no transmission over the internet is 100% secure.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy (e.g., for tax/legal compliance or warranty tracking on jewelry purchases) unless a longer retention period is required by law.
Under Indian law, you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Correct any inaccurate or incomplete data.
Withdraw Consent: Opt-out of marketing communications at any time.
Grievance Redressal: File a complaint regarding data handling.
Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
Our Site may contain links to external websites (e.g., social media or payment portals). We are not responsible for the privacy practices of these other sites.
We may update this Privacy Policy from time to time to reflect changes in legal standards or our business practices. The "Last Updated" date at the top of this page will reflect the effective date. We encourage you to review this page periodically.
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Grievance Officer:
Samanta Jewellers
Address: 7 Vidya Sagar Road, Bedia Para, Dum Dum, Kolkata, West Bengal - 700077
Email: info@samantajewellers.in
Phone: 82406 60020
Time: Mon - Sat, 11:00 AM - 6:00 PM
